FAQ

My doctor told me I should get x-rays at SCU Health System. What should I do?
You can make an appointment at SCU Health System either by phone or through this website on the Contact Us page. When you reach the center, payment will be collected if you are paying for services at that time. If another arrangement has been made through your physician, you will be prepped by a technician, who will check your physician’s order and take the appropriate films.
I think I need an x-ray. What should I do?
If you think you need an x-ray but have not seen a doctor, call for an appointment and one of our providers will evaluate you and order x-rays if indicated.
What should I expect as a referring physician?

You can send us films via mail to the SCU Health System address, attention to the Center for Diagnostic Imaging. Once received, the films will be read, and a report will be promptly generated.

  • If you send digital imaging via the DICOM service, the images will be interpreted and a report will be promptly generated.
  • If your patient has their films taken in our health center, the films will be read the same day, and a report will be generated at that time.
  • All reports will be faxed or e-mailed to you within 48 hours of receipt of imaging. Usually films are read the same day they are received, with a report being generated within 24 hours of receipt of imaging.
What payment options do you accept?
The Center for Diagnostic Imaging accepts most types of insurance as well as cash payments. Our billing department will bill insurance companies directly. In addition, we are a preferred provider for Blue Shield of California. Cash, check, Visa or MasterCard are accepted for imaging services provided to patients on campus. We also accept personal injury and workers’ compensation liens, and our billing department will handle the claims.

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Are x-rays safe?
As with any medical procedure, it is important to weigh the benefit of taking x-rays against the drawbacks. If your doctor has recommended x-rays, then he or she feels that the benefits outweigh the drawbacks. If you would like to read more, please visit www.radiologyinfo.org.
I received a report on an x-ray, MRI, or CT, but would like a second opinion. Is that a service you provide?
Yes. If you would like a second opinion on previously reviewed imaging, you can submit the study for interpretation.

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